What is stated in these regulations and on the entire site refers equally to members of both sexes, and the use of the masculine or feminine language is for convenience only. These regulations come to regulate the relationship between the site and the users of the site, whether they are a private person, a company, a corporation or any entity (hereinafter "the user").
The contents on the website are intended to provide general information only and do not in any way constitute professional advice.
The website www.shoppu.co.il / (hereinafter - the "Website") is a website on the Internet, which manages a virtual store, and offers its customers information and the sale of various products (drinking utensils, paper products, textile products, etc.) (hereinafter the "Products"). The website is owned by In-Sight Imports Ltd. (hereinafter the company).
Anyone who purchases products and/or intends to purchase and/or receive information through the website and/or who surfs the website declares and undertakes that he has read the regulations and agrees to its instructions.
Any person over the age of 18 or a corporation registered in Israel may buy on the site.
The actions carried out on the site will be solely for the purpose of receiving information and/or ordering products. Do not use the site for any other purpose.
The buyer's order to receive products will be accepted provided that all the following conditions are met: (1) approval for the transaction has been given from the buyer's credit company and/or the payment has been settled in another way to the company's satisfaction; (2) the requested products are in stock; (3) The buyer has a personal e-mail box on the Internet, except if the transaction is done over the phone.
Prices, products and placing an order
Before placing the order on the "Shinzi Kato Israel" website, the surfer will be asked to enter a full name, e-mail address, phone number and address. At the time of placing the order, the surfer will be asked to provide the credit card details with which he will make the purchase as well as the credit card holder's ID number. The credit card details and the ID number are not saved in the site's database.
On the "Shopu" website, collections are presented in which different products are photographed, in addition, enlarged photos of each item. The pictures are for illustration only. Next to each item is its price in shekels. A website user can add to the shopping cart, after checking its colors, size and price. You can change quantities, add and subtract items from the shopping cart at any time, at the end of the order you must confirm the order at the checkout.
In the event that an order was placed for the product displayed on the website and it turned out that the product is sold out, the company undertakes to notify the customer via e-mail or telephone (at the company's choice) of the lack of the item, and reserves the right to offer an alternative to the product in a different color, size or product. If the customer confirms the order by e-mail or by phone, the order will be made. If not, the order will be canceled and the credit card details will be deleted. If the customer is interested in waiting for the product to be returned to stock, his order will wait until the item is returned to stock and he will receive an appropriate notification.
Delivery will be made up to eight working days from the moment the order is confirmed. If a special order was placed, the delivery date will be determined separately with the company.
The details of the purchaser of the products and the security of the site
When placing an order to purchase products through the website, the buyer will be required to enter personal details, order details, credit card details, etc. (hereinafter - the details) into the system. The owners of the site and/or who operates it and/or who manages it and/or who acts on their behalf are not responsible for the mistake made by the buyer when typing the details. Also, the aforementioned will not be directly or indirectly responsible for any liability in the event that the purchase details are not recorded in the system and/or for any technical and/or other problem that prevents operations on the site.
Entering false information is a criminal offense. Legal measures will be taken against those who provide false details, including claims for damages for damages that may be caused to the site and/or to the site's owners and/or to its operators and/or to its managers and/or to those on their behalf. In case of incorrect typing of details (including the buyer's personal details), the company and/or its representatives reserve the right to reject the offer.
The operation details on the site, including the offer details and the buyer's details, but with the exception of the credit card details, will be transferred using an encrypted security protocol (SSL), which is accepted in electronic commerce, to the server on which the site is run. These details will not be transferred by the company and the website operators to external parties, except as necessary in order to complete the purchase operations carried out by the buyer. In payments made via the Internet, the buyer will provide the credit card details directly to the clearing company, without them going through the company at any stage of the purchase. In purchases by phone, the buyer will give the credit card details to the company representative, who will send the data directly to the clearing company's servers, without keeping the details in the hands of the company. The company reserves the right to use the details provided by the buyer (with the exception of credit card details) for the purpose of analyzing statistical information. In any such case, the data will not be personally attributed to the operator and will not identify him in any way.
The store will be entitled to send e-mail to the operators of the operations and contact them in writing or verbally with any information regarding the company's operations, innovations on the site, advertisements from selected commercial entities, etc., unless the buyer informs in writing that he is not interested in this.
Payment for the products
Payment is made by credit cards, and the charge is made in shekels. All prices on the website include VAT. The total amount charged will appear in the shopping cart, after the order has been confirmed, and will include all the items ordered and the shipping fees appropriate to the order will be detailed. The credit card details will be transferred via a secure server of the clearing company when they are encrypted, if the user nevertheless chooses not to provide the credit card details, you can enter the order details in order to establish a telephone contact, in order to transfer the credit card details. Confirmation of the order and its execution are conditional on receiving approval for the transaction from the credit company through the clearing company. If no approval is given to carry out the transaction, the company will inform the surfer and it is his responsibility to contact the credit company or to the bank in order to take care of the appropriate credit limit. If the surfer has not settled the credit limit, the company may cancel the transaction.
Shipping policy and product delivery
Deliveries will be made to areas within Israel, as defined in the delivery regulations (with the exception of individual settlements, which we cannot reach and where the coordination of the product's arrival method will be done by telephone).
Shipping prices are defined in the shipping regulations.
If the surfer chooses the option of self-collection of the item from the company's warehouses, the surfer will not be charged shipping fees. It is not possible to select the self-collection option if the order has been placed and the item has already been shipped. If the customer wishes to collect the item from the company's warehouses, it is his responsibility to coordinate the collection of the products with the company.
If the delivery option is selected by Israel Post, delivery will be made to the address provided during the registration process, unless otherwise specified. If the address provided is for a business, the name of the business must be specified in the order.
The delivery of the products will be done through the Israel Post and will be in accordance with the delivery conditions used there. If the delivery is delayed or not possible, for any reason (security situation, weather, etc.), the company will find an alternative solution acceptable to both parties. The company will make the final decision regarding the cancellation of each shipment.
The company reserves the right to update the shipping prices from time to time, as needed.
Returning products and canceling orders
An order made on the website can be canceled (except for special orders as detailed below), as long as the products have not been sent by the company or someone on its behalf to the address provided. The notification of the cancellation of the order will be made by telephone.
A product that has arrived at the customer's home and has not been used and is intact in its original packaging, can be returned to the company within 14 days by shipping to the company (the shipping will be paid for and carried out by the customer). The responsibility for returning the product in its entirety, in a proper manner, applies to the ordering customer.
The credit card charged in the transaction will be credited with the price of the returned product.
The shipping fees that have been paid will not be credited.
If an order was placed for a special product, in which the customer requested that special changes be made to the product, for him only, or an order for a product that is not currently kept in stock, it will not be possible to return this product, in accordance with the Consumer Protection Law.
Ownership and retention of rights
The Shinzi Kato Israel website contains various materials, protected by copyrights, trademarks, other property rights, including content, images, graphics, music, video and sound, some of which are owned by the company and some of which are owned by third parties. Purchaser and/or surfer and/or or any third party that performs operations on it is not allowed to modify, publish, transmit or transfer, take part in a transfer or sale and use the site or a part of it to create a derivative work or use the site, and/or the site's content, in whole or in part for any purpose , with the exception of the purpose for which the website was created. The company allows the user to "download" data to his personal computer for personal non-commercial use only, this permission as well as any other legal action on the website, does not confer on the user any proprietary right in the said information in particular and on the website and in its content of the site in general.
The user undertakes not to upload (UPLOAD) to the site any information of any kind whatsoever, which violates the copyrights, trademarks and/or any other proprietary right and/or pornographic material and/or material that has a fear of defamation, etc. If the user has uploaded information and/or material as mentioned above, he undertakes to indemnify the company and/or anyone on its behalf and/or the site operators for any damage and/or expense (including attorney's fees and legal expenses) incurred as a result of his inappropriate behavior appropriate of the user, mentioned above.
The site contains "links" links to other sites on the Internet. The company provides these links for convenience only and is not responsible for the information that appears in them or on other websites linked to them, for their validity and legality. A buyer who wishes to use these links does so at his own risk.
The company will be entitled to close the site, cancel services or reduce them. Also, the company will be the first to change the site regulations from time to time.
Any dispute that arises between a purchaser and/or user of the website and the company, concerning the purchase or any other activity on the website, will be resolved in Israel in the courts of Tel Aviv only.
Limitation of Liability
The company strives for all its products to be in good condition and of the highest quality. At the same time, there may be cases where there is some defect in some of the products. In such a case, the buyer has the right to contact the company and warn about it. The company will review the complaint, together with the manufacturer of the product and will be entitled to replace the defective product with an identical product or credit the buyer with the amount paid for that product, at the sole discretion of the company.
The sole responsibility for all the products and for any information or presentation made on the website regarding the essence of the products, including the names of the manufacturers, the nature of the products, the features of the products, the images of the products, etc., applies to the manufacturers and/or importers and/or authorized resellers of the products, according to The laws and regulations for consumer protection.
The company will not be responsible for any damage that may be caused as a result of inappropriate or incorrect use of the products.
The photos on the website are for illustration purposes only. It will be emphasized that there may be differences in colors or other changes between the appearance of the product in the picture and the product in reality.
The company is not responsible for products whose installation depends on the buyer and which were damaged as a result of incorrect installation.
In any case, the store's liability, under any legal grounds whatsoever, for products mentioned in this section shall not exceed the amount of consideration actually paid for the product/service ordered by the purchaser.
The store and/or the owners of the site and/or its founders and/or its operators and/or its managers and/or its representatives are not responsible for the fact that the server used by the site's employee will be free of viruses or other foreign components or elements that may damage or damage the personal computer of the purchaser or in other equipment of the purchaser when he enters and/or orders or services and/or uses the website. Also, the store will not be held responsible for illegal activity on the site that is done by any buyer or any third party that is not under the control of the company. The company will be entitled to stop or prevent the connection or access of buyers to any part of the website or the entire website at any stage.
Indemnification and compensation for inappropriate use of the website
Anyone who makes inappropriate use of the site undertakes to indemnify and compensate the store and/or the owners of the site and/or its founders and/or any of its operators and/or any of its managers and/or anyone on their behalf for any claim and/or expense and/or damages of any kind and any kind Including legal expenses, which will be incurred by the company/or the owners of the site and/or its founders and/or any of its operators and/or any of its managers and/or anyone on their behalf.
Our customer service by e-mail: email@example.com and by phone: 03-5294814, are intended to assist in receiving the order, answering questions that may arise regarding various items, their prices and their availability in stock, solving problems before and after delivery, assisting in browsing the website as well as hearing complaints and compliments . Customer service is available Sunday-Friday between 10:00 and 17:00.